Ticket FAQs

Important information This year ShowLink tickets won't be available to be purchased at Sydney Trains and NSW Trainlink stations or on Sydney Olympic Park Major Event Buses.

What is a ShowLink ticket?

A ShowLink ticket is an entry pass to the Sydney Royal Easter Show which includes return public transport on any day of the show.  See below for more information.
The ticket is valid for a single admission to the Show on any one day. There are two types of tickets for the Sydney Royal Easter Show:

  1. A Print at Home ticket. This is ordered online and will be sent as an electronic file (PDF) to your email inbox. You must print the ticket on A4 paper from your own printer. There is no need to pre-select a date for Print At Home tickets, you can travel on any one day of the Show.
  2. A ShowLink hardstock ticket. This is a physical ticket that will be posted to you. 

Definition of Adult, Child and Concession

  • An Adult ticket is for a person who does not meet the requirements for purchasing a child or concession ticket.
  • A Child ticket is for anyone 4 – 15 years of age and school pupils 16-18 years of age in possession of ROA School Pupil ID Cards (Form 202) or valid School Transport Pass (eg: State Rail School Rail Pass).
  • A Concession ticket is for any full time tertiary student in possession of a Student Identification Card, or any other valid concession, as stipulated here.
  • Children 3 and under are FREE and do not require a ticket.
  • Family is for 2 adults and 2 children

Where can I purchase my ShowLink tickets?

  1. Online at www.eastershow.com.au, under the 'Get Tickets' section. Here you will be given three options for collection:

    • Mobile delivery (for delivery to your mobile phone)  

    • Have your tickets posted to a selected address. Note: postage and handling fees apply

  2. At Sydney Showground ticket booths. Located at the entry gates to the Sydney Royal Easter Show. These are operational during the Show period only (17-30 March 2016.
    Adult, Child and Concession tickets will also be on sale at participating Woolworths stores (while stocks last).

    • NOTE: For Person With a Disability (PWD) tickets: Contact the Show Call Centre on 02 9704 1000 or purchase from the Show entry gates upon arrival.

Please note: ShowLink tickets cannot be purchased at Sydney Trains and NSW Trainlink stations, Sydney Olympic Park Major Event Buses, regular route bus services, Sydney ferries or Light rail services.

What tickets do I need to bring with me?

If you have purchased multiple items online, such as ShowLink tickets and/or eVouchers (Carnival Ride eVouchers, Meal Deal eVouchers, Tasting Plate eVouchers or Reserved Seating), please ensure to print and bring all of the pages with you, as each page represents an individual ticket. 

You will also need to retain your ShowLink ticket for your return journey on public transport. 

Please note that your Print at Home tickets and eVouchers are a PDF document and will display a barcode on each ticket. The confirmation email itself is not a valid ticket.

Are my tickets transferable?

Print at Home tickets and regular ShowLink hard stock tickets can be purchased on behalf of someone else, and are transferable. 

The 2-day Ticket is not transferable and must be used by the same person on both days of entry. eVouchers purchased online are also transferable. 

There are no refunds available on any tickets once purchased.

What public transport is included in my ShowLink ticket?

Valid pre-purchased ShowLink tickets include return travel to and from Sydney Olympic Park on:

  • Train services (bounded by Bomaderry/Nowra, Goulburn, Bathurst and Dungog stations)
  • Sydney Olympic Park Major Event Buses
  • Regular bus services
  • Sydney Ferries services
  • Light rail services  

Remember to keep your ticket safe for your return journey home as a valid ticket is required when travelling on public transport. 

Timetable information will be available from mid-March, visit transportnsw.info to plan your trip or call 131 500.

Travel from the International and Domestic Airports

A railway station access fee applies for travel to and from Domestic and International Airport stations. If you're travelling from either airport station you will need to buy a GatePass.

Visit the Transport NSW website for more event transport information.

How and where do I purchase Carnival Ride eVouchers and redeem Carnival Coupons?

Carnival Coupons can be purchased at Carnival Coupon Booths located throughout the Coca-Cola Carnival and the Kids’ Carnival areas.

You can also pre-purchase Carnival Ride eVouchers online via eastershow.com.au and redeem these by presenting your printed eVoucher with barcodes at selected coupon booths throughout the Coca-Cola Carnival and Kids Carnival areas

How do I print my Print At Home ShowLink ticket/s or eVouchers

Your ticket purchase will include an email confirmation as a receipt of payment. It will also allow you to have access to your tickets.

Most Print-at-Home tickets purchased from the Ticketmaster website are sent as Web Pickup. Rather than email you these tickets, Ticketmaster make these tickets available for you to download and print from any computer.

In this case you should receive a confirmation email, which contains a link to download your tickets. If you cannot access this email, you can find your order in your My Ticketmaster account. You will either need your email address and password, or your phone number and credit card number, to print your tickets.

All phone orders with Print at Home as the delivery method will be emailed to your inbox directly.  Please allow one hour for this email to be received.

I did not receive my email confirmation

If you have not received an email confirmation please check your Junk email folder in case the message was delivered there instead of your inbox. Please also check you have not made an error when entering your email address.

If you are unsure about whether there may be problems with your purchase please follow the "Ask a Question" link on the Ticketmaster Help page, complete the enquiry form and one of Ticketmaster’s representatives will advise you of the status of your purchase.

Alternatively you can call the Ticketmaster call centre on 1300 030 374 for any issues related to purchasing a ticket to the 2016 Sydney Royal Easter Show.

How do I change my Ticketmaster profile information (including email address)

Log in to your Ticketmaster account.  Under "Account Activities" on the right hand side of the screen select "Edit Profile".  

You will be able to change your e-mail address, password, and adjust your home postcode, which will set your e-mail preferences to that region.  Any amendments to your details can take up to 48 hours to take effect.

I was ordering online and lost internet connection / or the internet site went down. Have I been charged?

To prevent you from being double charged do not hit refresh or backspace during the payment process. If you have received an email confirmation, your payment has been processed.

If you do NOT receive a confirmation email, then your order was not processed and you will need to complete a new order. If you have set up a user name and password in Ticketmaster, you can log in at any time to check your order and payment status.

If you are unsure about whether there may be problems with your purchase please follow the "Ask a Question" link on the Ticketmaster Help page, complete the enquiry form and one of Ticketmaster’s representatives will advise you of the status of your purchase.

Alternatively you can call the Ticketmaster call centre on 1300 030 374 for any issues related to purchasing a ticket to the 2016 Sydney Royal Easter Show.

What are the Ticketmaster fees for?

Payment processing fee
A payment processing fee of no more than 1.95% applies to purchases by credit card, debit card or gift card on selected events. The payment processing fee includes (but is not limited to) credit and debit card fees and expenses, administration and associated infrastructure costs. The payment processing fee will be added to the ticket price. This payment processing fee does not apply when tickets are purchased by cash at outlets or box offices (subject to availability).

Handling fee
Tickets purchased on Ticketmaster may be subject to a per-order handling fee. Handling fees cover the costs of providing ticketing services, including things like infrastructure costs and operating an internet site. Handling fees vary depending on the event and are agreed between the relevant event partner and Ticketmaster. 

Delivery fee (if applicable and not utilising FREE Print At Home option)
Ticketmaster offer customers several convenient delivery options.  The relevant delivery fee is charged per-order and depends on which delivery option/s are available and selected by you at checkout. Delivery options that normally attract delivery fees include Express Mail, Registered Post, International Airmail and International Express.  The delivery options that attract delivery fees for an event and the applicable fee for each option, are displayed on the “Find Tickets” page for the event on the Site.

What is a PWD (Person with a Disability) ticket?

ShowLink PWD tickets which also require a carer's ticket are available to those issued with acceptable identification. One complimentary Adult ShowLink ticket will be issued to the accompanying carer.

The Sydney Royal Easter Show recognises the following cards as evidence for the purchase of this type of ShowLink PWD ticket:
  1. Vision Impaired Persons Pass (VIP) with reference to the words ‘Plus Attendant’
  2. NSW Companion Card which is issued by Ageing, Disability and Home Care.
These cards entitle a carer to enter the Show for free with a person with a disability. The person with a disability must present their valid card at point of purchase or pick up in order for their attendant to enter for free.

This entitlement is only available to a carer when they are accompanying the person with a disability.

PWD tickets can be purchased by calling the Show Call Centre on (02) 9704 1000 or from the Show entry gates on arrival at the event.

ShowLink PWD After pm tickets are also available and include one complimentary Adult ShowLink ticket for the accompanying carer.
For more information about VIP cards visit the Transport for NSW website.
For more information regarding the NSW Companion Card, visit the NSW Companion Card website or call 1800 893 044.

What is a ShowLink After 5pm ticket?

ShowLink After 4pm tickets allow entry to the Show after 4pm. Tickets are available to purchase from 4:30pm at Show entry gates or via Ticketmaster from February 2016. All ShowLink tickets include return public transport.

Entry into the Show is only permitted after 4pm.

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