Ticket FAQ

What is a ShowLink ticket?
A ShowLink ticket is a standard single entry pass to the Sydney Royal Easter Show (includes return public transport to the event). There are two types of tickets for the Sydney Royal Easter Show. A Print at Home ShowLink ticket is valid for single admission and includes return public transport on the date nominated only. A hard stock ShowLink ticket is valid to be used on any day of the Easter Show and also includes return public transport.

What does my ShowLink ticket include?
Every ShowLink ticket includes entry to the Show and return travel on public transport (see section on public transport for a list of included modes of transport). Your Print at Home ticket will be scanned at the entry gate at the Show and will allow single admission entry on the date specified. A regular ShowLink ticket (hard stock ticket) can be used on any day of the Show and will also be scanned at the gate entrance to allow single admission entry on the day you choose to attend.

Where can I purchase my ShowLink tickets?
You can purchase ShowLink tickets online and print these Print at Home tickets at your convenience from your own printer. If you do not have a printer, you cannot purchase a Print at Home ticket.

You can also purchase ShowLink tickets over the counter at:
- Select Australia Post outlets (over 200 outlets throughout NSW)
- Foxtix retail outlets 
- CityRail train stations from 2 April 2012
- On the day of travel from Major event buses operated by Sydney Buses that run to the Show (5-18 April 2012)
- Sydney Showground entry gates (5-18 April 2012)
- PWD tickets can be purchased by calling the Show Ticketing line on 1300 730 631 (option 2) or from the Show entry gates

Do any other special conditions apply?
Print at Home tickets and regular ShowLink hard stock tickets can be purchased on behalf of someone else as the tickets are not locked into the specific name of the person who purchased. Should you wish to attend on an alternative date to the one specified on your ticket, Show entry will be accepted however you will forfeit the transport component of your ticket. Carnival Coupon eVouchers purchased online can be used on both teenage/adult rides and children’s rides so are also transferable.

What public transport can I catch? Is it free?
Your ticket includes travel to and from the Show on CityRail, Sydney Olympic Park major event buses, regular Sydney buses services, Liverpool to Parramatta T-way buses and Sydney Ferry services.

CityRail operates frequent services during the Show, including the Olympic Park Sprint between Lidcombe and Olympic Park stations, direct services between Central station and Olympic Park and direct services on weekends between Blacktown Station and Olympic Park.

Sydney Olympic Park major event buses run every 20-30 minutes on 12 major routes and more frequently during peak times for the duration of the Show. Major event buses begin operating between 7am-7.30am depending on the route. The last bus on each route departs Sydney Olympic Park at 11pm each night of the Show.

ShowLink is not valid on privately operated buses and ferries, CountryLink trains, Metro Light Rail or Monorail. A station access fee applies for travel to and from Domestic and International Airport stations to the City.

Remember to keep your ticket safe for your return journey home as you must have a valid ticket when travelling on public transport. The public transport component of a Print at Home ticket must be used on the date specified during the purchase.

The unused transport element is not refundable. For more information and to plan your trip, visit NSW Transport Info or call Transport Info on 131500.

Definition of Adult, Child and Concession.
An adult ticket is an adult or other customer who does not meet the requirements for purchasing a child or concession ticket.

A child is anyone 4 – 15 years of age and school pupils 16-18 years of age in possession of ROA School Pupil ID Cards (Form 202) or valid School Transport Pass (e.g. State Rail School Rail Pass).

A concession ticket is for any full-time tertiary students in possession of Student Identification Cards with Student Transport Identifiers; Pensioners in possession of Pensioner Concession Cards from all States or Territories of Australia; Retired Senior Citizens in possession of NSW Senior Citizen Cards; War Widow/ers in possession of War Widow/ers Transport Concession Cards (Form TC1). It does not include international students studying in Australia. Note: Concession Fares are not available for persons holding other Half Fare Entitlements Cards. See Transport for NSW for clarification.

A family ticket consists of 2 adults and 2 children ShowLink tickets. Family tickets can only be purchased here at www.eastershow.com.au.

Children 3 years of age and under are free.

How and where do I purchase Carnival Coupons and redeem Carnival Coupon eVouchers?
Carnival Coupons can be purchased at Carnival Coupon Ticket Booths located throughout the Coca Cola Carnival and the Kids’ Carnival areas. You can also pre-purchase and print Carnival Coupon eVouchers online in advance and redeem these by presenting your printed ticket with barcodes at selected ticket booths throughout the Coca Cola Carnival and Kid’s Carnival areas. Directions to these booths can be found on the printed receipt once purchased.

What tickets do I need to bring with me?
If you have purchased multiple items, such as ShowLink tickets, Carnival Coupon eVouchers, reserved seating and a hamper, please ensure to bring with you all tickets or Print at Home pages; as each page represents an individual ticket. You will need to retain your ShowLink ticket for your return journey on public transport.

I can’t print my tickets or Carnival Coupon eVouchers at home.
Please ensure you have Adobe Acrobat installed on your computer including access to a printer in order to view and print your tickets and vouchers. Please note Internet Explorer and Firefox are the preferred browsers for this ticket process. The ticket must be printed on WHITE A4 paper as instructed. Ensure that your printer has printed the bar code clearly and all words are legible. Please print using the Adobe print icon. DO NOT use the drop down menu ‘file’ then ‘print’ as this WILL NOT print your ticket. Do not resize your ticket as this may alter the barcode. It is your responsibility to keep this ticket safe: torn, damaged, obscured or illegible tickets may be invalid resulting in transport or Show entry not being granted.

I did not receive an email with my ticket(s).
Your ticket purchase will include an email confirmation as receipt of payment. It will also allow you to have access to your tickets. Please check you have been sent an email to your specified account and click the link to open your ticket PDF. If you have not received an email confirmation, please contact Show Customer Service on 1300 730 631 with the following information:
- Name as specified on the order
- Order Number (if possible)
- Address as specified on the order
- Email as specified on the order
- Time you ordered your ticket

I was ordering online and something went wrong with my connection/or your internet site went down. I want to know if I have been charged or not?
Please do not hit ‘refresh’ or backspace during the payment process as this will prevent you from being double charged. If you have received an order number, your payment has been processed. You will then receive an email confirmation with your receipt, booking number and tickets. If you do NOT receive a confirmation email, then your order was not processed.

What is a PWD (Person with a Disability) ticket?
ShowLink PWD tickets are available to those issued with The Companion Carer’s Card, The Disability Pension Card, an RTA Mobility Card, Children’s Healthcare Card or Vision Impaired Travel Pass. One complimentary Adult ShowLink ticket will be issued to the accompanying carer. PWD tickets can be purchased by calling the Show Ticketing line or from the Show entry gates. ShowLink PWD After 5pm tickets are also available and include one complimentary Adult ShowLink ticket for the accompanying carer. For more info, please call 1300 730 631 (option 2).

What is a ShowLink After 5pm ticket?
ShowLink After 5pm tickets allow entry to the Show after 5pm. Tickets are available to purchase on the day of travel from CityRail stations, on Major event buses and at Show entry gates. All ShowLink tickets include return public transport.

What is Kids Day 18 April 2012?
Tickets for children on Kids Day can be purchased at a heavily discounted price. A child must be aged 4-15 years or school aged between 16-18 years of age with a concession card. These tickets are valid only on Kids Day, 18 April 2012. Tickets can be purchased at CityRail stations, on major event buses and from Show entry gates on 18 April, or purchased in advance online at www.eastershow.com.au.